Key performance indicators [online] : developing, implementing, and using winning KPIs / David Parmenter
By: PARMENTER, David
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Index
The Great KPI Misunderstanding The Myths of Performance Measurement Background to the Winning KPI Methodology Leading and Selling the Change Getting the CEO and Senior Management Committed to the Change Up‐Skill In‐House Resources to Manage the KPI Project Finding Your Organization's Critical Success Factors Characteristics of Meaningful Measures Designing and Refining Measures Reporting Performance Measures Ongoing Support and Refinement of KPIs and CSFs Implementation Case Studies and Lessons Performance Measures Database
Achiziție în cadrul proiectului Expert.
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